Georgina Robinson is the co-founder of Gladys, a Bath-based platform to connect families with trusted carers in their local area.
In this week’s Founder in Five Q&A, Robinson discusses not agonising over feedback when starting your business, promoting diversity by taking action and going from barrister to tech founder.
Which role was the most important early hire you made?
These days, you need to prove your novel business model before building your tech – especially in an established industry.
We could not have run a high frequency operational business without support from a junior hire in handling day to day ‘firefighting’. We picked an administrative powerhouse, from a tech background, and invested a lot of time educating her about care. She came with no preconceived ideas – a huge advantage. Trust is vital and it helped that I had known her for decades. Our first hire allowed us to grow and generate revenue, and to build custom technology to unlock obstacles....