AI-powered insurance platform Sapiens is moving its company’s headquarters to central London, located in Holborn’s Space House.
The Israeli tech firm’s agentic platforms help insurers automate the manual workflows surrounding insurance operations, improving execution efficiency and accuracy across policy underwriting, claims management, pricing and risk management, and billing.
In addition to being the company’s global headquarters, the new office will also act as an AI customer experience lab where insurers can work with Sapiens’ teams to explore and test AI applications tailored to the industry.
Sapiens hopes the new London office will strengthen its ability to access and attract AI talent as it continues to grow its forward deployment group, which is working with customers to deploy and scale agentic systems responsibly.
The firm has also confirmed plans to open a second AI customer experience lab in the US within the next year, focused on the North American insurance markets.
“AI powered hyper-relevance is the new competitive advantage for insurers, and we are enabling this through agile intelligence and the ability to make decisions at the speed of thought,” says Mike Ettling, executive chairman and interim CEO at Sapiens. “This will revolutionise how insurers compete, how they go to market, and ultimately how they serve the people who buy their products.
“Our new offices are designed to deepen our collaboration with leading global insurance institutions at a time of enormous technological change for the industry.”
