London-based last-mile delivery service Gophr raises £4M funding; posts 300% revenue growth amid COVID

Gophr Image credits: Gophr

Gophr, a London-based last-mile delivery provider, has secured £4 million in funding led by Nauta Capital. To date, the company has raised $6.9 million (approx £4.8 million) in funding. 

How will the funding be used?

The funding will be used to strengthen the core product through improved UX and client customisation options. The UK company will also accelerate its vision of expanding from the smartest same-day courier marketplace to becoming the leading delivery operating system for independent delivery operators. 

As founder and CEO Seb Robert explains: “With all the hype around drones and autonomous vehicles, people forget – or never really understood – that the delivery business, particularly last-mile, is still a people business. Because better couriers deliver better outcomes, our focus has been creating a platform that enables each courier to perform ‘better’. 

“And unlike most gig economy businesses that see the self-employed as a commodity to be exploited, for Gophr, they’re the talent and an advantage to be leveraged, and they need to be treated and rewarded as such.” 

Next-generation delivery specialist

Founded by Krzysztof Worsa, and Seb Robert, Gophr is a next-generation delivery specialist, helping businesses of all shapes and sizes optimise and scale their last-mile logistics. The company was established in 2015 in response to a long line of particularly frustrating and unremarkable delivery experiences.

The company focus on improving delivery performance at the individual courier level, using the enhanced package and behavioural data, more efficient routing strategies, and gamified incentives. Notably, the startup witnessed around 300% revenue growth in the last 12 months due to the COVID-19 pandemic. 

Completed over 2 million same-day deliveries

The UK company completed over 2 million same-day deliveries for leading consumer brands including HelloFresh, Boots, Co-Op, and Selfridges. At present, the company operates in over 50 cities across the UK. 

Matt Arrigonie, eCommerce & Last Mile Manager at Co-Op said: ”Gophr have worked with us on a plan to service new areas of the country with a very modern and impressive website, fleet, and service team. This gave my team and I confidence from the initial meeting. Ultimately this partnership will result in increased profits for the business and wider reach for our online channel as we grow the proposition. They are easy to work with, think creatively, and effectively communicate across all channels. I think this could be a true game-changer in our e-commerce expansion and potential to bring new customers into the Co-op brand.” 

Commenting on the investment Carles Ferrer, Nauta Capital’s London-based General Partner, said: “As customers, we all have high expectations of last-mile delivery, and yet we barely ever get the experience we want. Missing a delivery, couriers not being able to find your address, inflexible delivery times and slots, all seem outdated in the 21st century. So, when we came across Gophr and saw their courier-first and friendly approach, coupled with their impressive tech and data-driven approach to solving last-mile delivery for clients and customers of all sizes, we knew we had a winner on our hands. We are very excited to join Seb and Krzys on this exciting journey to be able to bring last-mile delivery to consumers across the whole of the UK and Europe.”