Global delivery experience platform Sorted has announced that it is partnering with Farfetch to help connect Farfetch’s network of luxury boutiques and partners across the world.
The partnership will see Sorted enhance Farfetch’s current ship-from-partner delivery proposition and be integrated into its fulfilment centres to help scale its delivery management capabilities globally.
As part of the partnership, Sorted has worked closely with Farfetch to develop the ideal integration with their existing ecommerce fulfilment technology that enables Farfetch to use different services and carriers for each part of the online order process.
Sorted’s scalable software as a service (SaaS) platform aims to provide Farfetch with a system to improve the customer experience.
David Grimes, Founder and CEO, at Sorted, said: “Sorted’s technology helps retailers expand delivery options to customers, and we’re excited to be adding Farfetch as our first marketplace client to our impressive roster of clients.
“It’s important that companies like Farfetch are actively embracing software innovations like this and investing in the post purchase stage in order to keep pace and continue rewriting the rules when it comes to delivery in the competitive world of retail.”
Stuart Hill, VP Logistics, at Farfetch, said: “As Farfetch continues to grow globally, it is important for us to work with a partner who is able to offer us a world-class, innovative, and globally scalable platform to handle our deliveries. Sorted is able to meet that demand for us, and we’re excited to be working with them.”