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AI’s accountability gap

AI has moved out of pilots faster than most organisations are prepared for

AI accountability

AI has moved out of pilots and into live, business-critical systems faster than most organisations are prepared for, and faster than their governance models can keep up.

AI is now shaping decisions that directly affect customers, compliance and revenue. That shift signals that businesses are beginning to unlock genuine value. But it also exposes a growing and largely unaddressed risk: accountability.

Our latest research highlights just how quickly this risk is materialising. Sixty percent of UK organisations report having experienced an AI-related incident or near miss in the past year, with a quarter suffering a material impact.

These are not isolated failures. They are early indicators of a systemic issue emerging as AI scales faster than governance frameworks can keep up....