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Just Eat Takeaway to expand courier model in Liverpool, eyes to create 1,500 jobs

Just Eat Takeaway
Image credits: Just Eat Takeaway

One of the global leaders in online food delivery, Just Eat Takeaway.com is in plans to create over 1,500 jobs in Liverpool by the end of this year. This intention is a part of its expansion of the new UK agency worker model for couriers.

Third UK city to get this service

Notably, Liverpool is the third city in the UK wherein the company is offering the new model. This comes after the launch of the new model in London and Birmingham in November 2020 and February 2021 respectively. As a part of this move, Just Eat Takeaway.com has already created 2,000 jobs. Also, it will continue to expand the service in further cities. This model is already operated across 150 European cities.

Andrew Kenny, Just Eat UK MD, said: “We recognise our responsibility to provide couriers with the best possible opportunities and we’re delighted that almost 2,000 jobs have already been created as part of our worker model. We’ve reached this milestone significantly ahead of schedule and following a positive response in London and Birmingham, we’re excited to roll this out to Liverpool, creating 1,500 more roles this year. We believe giving couriers access to the benefits and security associated with a model like this is the right thing to do and we’re hugely ambitious to grow this further out across the UK.”

New courier model detailed!

Talking about this new model, all couriers contracted through this model are entitled to hourly pay, minimum/living wage, pension contributions and certain statutory benefits including holiday pay and sick pay. All agency workers benefit from bespoke training to deliver the best food delivery experience to both customers and restaurants.

The company provides relevant insurance to help protect couriers. Also, the couriers are provided with e-bikes/e-mopeds for launch that will help them to minimise takeaway delivery contribution to UK emission levels.

Couriers get the option to operate from a central hub, which is a space that they can also use to take breaks. Before heading out on their shifts, they will be provided with branded clothing and equipment to boost brand visibility. Also, it will help Just Eat to further improve the service it offers to restaurants and consumers and support the business’ strong growth for this year and beyond.