ToucanTech raises £1m for expansion

ToucanTech, a London based cloud software used by schools, charities and companies as an online hub to manage all their community activities in one place today raised £1 million to expand its fast growing business across the UK and overseas. The funding was led by consumer venture capital trust, Pembroke VCT.

Launched in 2016 after 18 months product development by Kate Jillings and Sian Morley-Smith, ToucanTech transforms the way that organisations manage their community administration, helping them to deepen engagement, save time and improve fundraising campaigns in one easy-to-use platform.

ToucanTech meets four broad needs: community engagement and fundraising, efficiency as a one-stop software for schools, cost-effective set up and accurate and compliant data with dedicated database with encryption, back-ups, audit trail and built-
in consent management.

To date, the company has over 150 clients, tracks over £200m of donations through its database, and on average users send 120,000 emails per month to the 1m+ people in their networks via the platform.

The ToucanTech story began in 2013 when Kate and Sian were running a business education news website.

The companies and universities they worked with often described the need for a central admin software to manage their communities of students, alumni and supporters. This sparked an idea to talk to their old schools and to embark on a project to build a user-friendly community database software for the education sector. Along with coding expert, David Ames, ToucanTech was born.

Kate Jillings, co-founder, says the company’s ambition is to provide a single, easy to use platform from where organisations can engage meaningfully with their large network of supporters.

“Many Education and Charity sector organisations do not have the luxury of large teams to manage their community activities and encourage donations. Existing databases are clunky, expensive and often unable to meet all their communication and fundraising needs, for example, often requiring bolt-on services for emails, payments and online membership. We have built a single platform to provide an all-in-one solution to manage and engage dispersed communities.”

Andrew Wolfson, CEO of Pembroke Investment Managers LLP, adds, “Kate and Sian are exceptional founders who have developed ToucanTech into a platform that can really help schools and charities with operational efficiencies. It is clear from the feedback we have received from their many clients that they value what the platform enables them to do, but, in addition, they also benefit from the willingness of the team at ToucanTech to provide support and continue to develop based on feedback.

“ToucanTech are partners with their clients, not just providers.”