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Experience management platform zenloop raises €6.1m

zenloop, an integrated experience management platform, today announced a financing round of 6.1 million euros led by signals Venture Capital, the enterprise tech VC from Berlin. Nauta Capital and Piton Capital each contributed to the round as existing investors.

Including the most recent financing round in early 2019, the total funding of zenloop now amounts to more than 11 million euros. After the capital from the last round was successfully used to expand the platform for various industries and for internationalisation, the new funds will also be leveraged to step-up product development.

“We are very happy about the trust that our investors place in us,” says Björn Kolbmüller, co-founder and managing director of zenloop.

“After having expanded our product last year from a customer experience solution for e-commerce to a holistic experience management platform for all industries and having more than tripled our customer base, we are pleased to build on this success with the newly acquired capital.”

Paul Schwarzenholz, co-founder and managing director added, “The experience market continues to grow rapidly despite the crisis the world is facing at the moment. More and more companies in all industries are realising that in a digitised world, customer centricity is key.

“The positive feedback from our customers shows that we create real, measurable added value for them – something the entire team is very proud of.”

“zenloop combines three important things,” says Marcus Polke, Partner at Signals Venture Capital.

“An outstanding, experienced team, a super flexible, API-first platform, and laser-sharp focus on its customers. The team embodies this attitude each and every day and zenloop‘s outstanding development in recent years is a testament to the importance of service excellence. That is how the best companies are built and we are excited to invest in the next category leader.”

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