“The provider had a clear vision and strategy to deliver, as a top priority, safe and high quality care and promote good outcomes for patients.”

“Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment.”

CQC, the independent regulator for health and social care in England, has assessed digital healthcare provider babylon as part of an ‘independent health pilot’. In the report, CQC found that risks to patients were assessed and well managed, personal information was protected and patient feedback was continually being used to improve the service. babylon passed all categories assessed – an outstanding result.

● Services found to be safe, effective, caring, responsive and well-led
● A first for digital healthcare providers
● Reassurance for patients making the move to digitally-led healthcare

Founded in 2013 by British entrepreneur Dr. Ali Parsa, the babylon healthcare app takes the hassle out of going to the doctors by allowing users to book live video consultations with registered GPs. The on-demand service means most patients can be seen within the hour, at a time and place that suits them- a major appeal for busy people or those that find it inconvenient to get to a doctor.

Dr. Ali Parsa, founder and CEO of babylon, said: “It is a great privilege to be leading the new generation of health services. We’re among the first UK organisations of our kind to undergo such an inspection and we’re proud to have set the bar so high.”

For media enquiries, please contact press@babylonhealth.com or call 0207 100 0762. For more information about babylon please go to babylonhealth.com

babylon is the UK’s leading digital healthcare service. Its purpose is to democratise healthcare by putting an accessible and affordable health service into the hands of every person on earth. In order to achieve this the company is bringing together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever growing computing power of machines with the best medical expertise of humans to create a comprehensive, immediate and personalised health service and make it universally available.

Regulated by the CQC, babylon offers users a personal health service by providing immediate access to General Medical Council (GMC) registered doctors and British Association for Counselling and Psychotherapy (BACP) registered therapists. The platform allows users to book a consultation face-to-face via a smartphone or desktop computer, ask a medical question, monitor overall health indicators (pulse, stress, blood pressure), carry out tests and keep clinical records in one password protected, secure location.

Launched in February 2015, the service now covers 300,000 people, has already expanded into Europe, and will be launching in Africa in 2016. A number of leading health insurance providers including Bupa and Aviva have also partnered with babylon to offer it to employees. The company was included in Apple’s list of the best apps in 2015 and has received a number of accolades, including ‘Mobile App of the Year’ at the UK IT Industry Awards 2015 and was named by Wired as one of Europe’s hottest start-ups in September 2016.

“A UK start-up that enables users to consult a doctor via a mobile app secures new investment to develop a version powered by artificial intelligence” – Financial Times

“Set to revolutionise the healthcare system and eradicate waiting lists for subscribers” – The Telegraph “The world’s simplest virtual health service, right from the palm of your hand” – The Huffington Post “Ground-breaking… babylon phone app puts a doctor in your pocket” – London Evening Standard “Make booking healthcare appointments as simple as booking a Halo cab” – Wired

“What if talking to your GP was as easy as ordering a cab on your smartphone?” – BBC News

“Definitely something to keep an eye on” – The Guardian ENDS