DevicePilot has today announced the completion of its £1.7m seed investment round. Led by Beacon Capital, this latest funding brings the company’s total investment to more than £3 million, with other investors including Skyscanner founders Gareth Williams and Bonamy Grimes; Wendy White who is now VP at Google’s X moonshot factory; and Alice Bentick and Matt Clifford, the founders of talent investor Entrepreneur First.
“It is clear that connected devices have enormous potential to revolutionise businesses in almost every sector – but many have failed to deliver on their promise. DevicePilot can catalyse adoption of IoT by solving a problem that all connected device companies are experiencing” said Maria Dramalioti-Taylor, lead investor in this round and Managing Partner at Beacon Capital.
“Every other sector of the digital economy has benefited from a plethora of customer experience tools. IoT companies have not to date had access to similar enterprise-grade tools. DevicePilot has the potential to be this missing piece of the IoT technology stack.”
The funding will be used to expand DevicePilot’s Service Monitoring platform, used by businesses with large networks of connected devices to improve their service delivery, including EDF’s PodPoint.
The product is gaining customers rapidly, especially in the Energy, Agri-tech and e-Mobility industries, sectors which are benefiting fastest from connected devices.
DevicePilot was founded by Pilgrim Beart, one of the creators of AlertMe – the smart thermostat company that became Centrica’s Hive, which remains the UK’s most successful IoT rollout to date – along with Keith Reed and Rob Dobson from telco optimisation firm Actix.
Drawing on Beart’s previous frustrations in deploying connected devices at scale, the Software as a Service (SaaS) platform ensures smart product companies can deliver a better service at a lower cost.
Companies already making use of DevicePilot Service Monitoring include POD Point – the electric vehicle charging company which achieves 4.7 out of 5 customer satisfaction and was recently bought by EDF; ChargedUp – the portable mobile phone charging points found in pubs and bars; and Dutch green energy giant Eneco.
Pilgrim Beart, cofounder and CEO of DevicePilot said, “This funding helps take us to the next level. Every connected product company discovers an inflection point where it’s impossible to continue delivering a good service to customers without complete, real-time oversight of their network.”
“The single most-important question any business needs to ask itself is: ‘Is my device estate ready to deliver my business today?'” added DevicePilot co-founder and Head of Product Keith Reed.
“As connected devices become more and more prevalent in businesses, Service Monitoring is emerging as a key, but often overlooked, requirement for industry growth.”